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Solutions
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ADMINISTRATIVE SOLUTION COLLECTION
Administrative Collection & Accounts - 60 Days
We ensure timely recovery and management of accounts receivable, as well as accurate payment application for your business. Our goal is to help you maintain steady cash flow while allowing your team to focus on your core business.
Activities
- Portfolio clean-up
- Timely follow-up on accounts receivable
- Dedicated time management of assigned personnel
- Contact research and verification
- Daily tracking and data entry into a specialized collection CRM
- Incident notifications
- Invoice resending and clarification
Field agent visit logs (if applicable)
Custom report generation - Vendor portal management
- Documentation and proof of all collection actions
How We Work:
- Strategic phone calls
- Personalized emails
- WhatsApp follow-ups
- On-site follow-up visits
- Scheduled SMS notifications
Tools
- Inconcert (up to 2,000 calls per minute)
- Nimbus
- Collection management CRM
- Visit tracking app
- Multichannel outreach (Blaster, physical letters, WhatsApp)
If you still don't know which is the best solution for you, leave us your contact information and we will advise you.
PRE-LEGAL COLLECTION SOLUTION
Pre-legal & Termination Accounts (+180 Days)
We negotiate with your debtors to help you recover outstanding balances through structured agreements, interest reduction, payment plans, and continuous follow-up.
Activities
- Portfolio risk assessment
- Debt and interest negotiation
- Contact and address tracing
- Persistent and structured follow-up
- Portfolio clean-up
- Dedicated staff time management
- Effective contact research
- Daily CRM updates on collection progress
- Incident notifications
- Invoice resending and clarification
- Field agent visit logs (if applicable)
- Custom report generation
- Proof of field activity
How We Work
- Continuous outbound calling
- Personalized email outreach
- WhatsApp messages
- On-site negotiators
- Voice blast campaigns
- SWAT Team (specialized research team)
- Ongoing SMS follow-ups
- Skilled negotiation professionals
PAST-DUE ACCOUNT REGULARIZATION SOLUTION
60 – 90 days past-due account regularization
We understand your need for consistent cash flow. That’s why we not only recover overdue balances, but also work to regularize and reactivate your clients, resulting in a healthier
and more sustainable portfolio.
Activities
- Debt and late fee negotiation
- Address and contact tracing
- Persistent and structured follow-up
Portfolio clean-up - Dedicated staff time management
- Effective contact research
- Daily CRM updates on collection progress
- Incident notifications
- Invoice resending and clarification
How We Work
- Continuous phone contact with all associated parties
- Personalized email communication
- WhatsApp messaging
- Home visits by negotiators
- Voice blast campaigns
- SWAT Team (specialized research unit)
- Frequent SMS notifications
- Expert negotiation team
Tools
- Inconcert (Hasta 2000 llamadas por minuto
- Nimbus
- CRM de gestión
- Collection management CRM
- Visit tracking app
- Multichannel outreach (Blaster, letters, WhatsApp)
- Legal letters
- Agreement drafting and payment plan signing
If you still don't know which is the best solution for you, leave us your contact information and we will advise you.
Tools
- Inconcert (up to 2,000 calls per minute)
- Nimbus
- Collection management CRM
- Visit tracking app
- Multichannel outreach (Blaster, letters, WhatsApp)
- Legal letter dispatch
- Signing of agreements and structured payment plans
If you still don't know which is the best solution for you, leave us your contact information and we will advise you.
